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Who We Are



Richard Boyer
President

Chartered Property and Casualty Underwriter, Associate in Underwriting Designation, member of Professional Insurance Agents Association, Society of CPCU, Insurance Club of Pittsburgh, over 25 years insurance experience as an underwriter, account executive and independent insurance agent and broker, licensed in over 40 states.

Email: rboyer@exchangeunderwriters.com

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C. James Huey, Jr.
Vice President

Accredited Adviser in Insurance Designation with over 30 years insurance experience as an underwriter, general manager, sales manager, account executive and independent insurance agent, broker and surplus lines broker. Licensed in multiple states and specializing in serving unique insurance needs and difficult to place coverage

Email: cjhuey@exchangeunderwriters.com

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James Andy
Vice President, Business Development

B.S. Degree from West Liberty University. Member of the Professional Insurance Agents of America and Insurance Club of Pittsburgh. Over 25 years insurance experience as an underwriter, account executive, managing general agent, insurance agent, and broker.

Email: jandy@exchangeunderwriters.com

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John Dowling
Vice President, Commercial Accounts

John joined Exchange Underwriters, Inc. in 2007 and specializes in commercial property and casualty insurance. Prior to working for Exchange Underwriters, Inc. John was with Liberty Mutual as a Senior Account Representing the Middle Market Commercial Insurance Department.John received a BA degree from California University of Pennsylvania and a MBA from William Carey College. He lives in Baldwin with his wife and two children.

Email: jdowling@exchangeunderwriters.com

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Diane Merrick
Commercial Lines Customer Service Manager

Licensed insurance agent with over 30 years broker and company experience in commercial lines and large accounts.

Email: dmerrick@exchangeunderwriters.com

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Joann Howanec
Personal Lines Manager

Licensed insurance agent with 10 years experience in personal lines customer service and sales.

Email: jhowanec@exchangeunderwriters.com

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Carole Barle
CSR and Licensing Coordinator

Notary Public with over 13 years
insurance service experience.

Email: cbarle@exchangeunderwriters.com

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Debbie Crawford
Personal Lines CSR

Licensed insurance agent with over 13 years experience in the insurance business with both personal lines and commercial lines.

Email: dcrawford@exchangeunderwriters.com

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Karen S. Frame
Commercial Lines Marketing

Licensed insurance agent, over 20 years with experience in Commercial Lines customer service.
Member of the Insurance Club of Pittsburgh.

Email: kframe@exchangeunderwriters.com

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Cindy Slade
Personal Lines Customer Service

Licensed insurance agent with over 25 years of personal lines customer service experience.

Email: cslade@exchangeunderwriters.com

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Maria Walther
Administrative Assistant/Commerial Lines CSR

Over 30 years of insurance experience with commercial and personal lines in both an agency and a company.

Email: mwalther@exchangeunderwriters.com

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LouAnn F. Nestor
Commercial Lines CSR and Personal Assistant

Licensed insurance agent, over 20 years with experience in Commercial and Personal Lines customer service.

Email: lnestor@exchangeunderwriters.com

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Jacqueline Williamson
Claims Specialist

CPCU designation, Society of CPCU. Over 20 years experience in claims litigation

Email: jwilliamson@exchangeunderwriters.com

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Terry Adams
Administrative Services

Over 30 years of accounting and tax service experience.

Email: tadams@exchangeunderwriters.com

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Carol Constante
Personal Lines CSR

Licensed insurance agent with over 25 years experience in personal lines customer service.

Email: cconstante@exchangeunderwriters.com

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Marlene Wardle
Personal Lines CSR

Licensed insurance agent with over 25 years of personal and commercial lines experience.

Email: mwardle@exchangeunderwriters.com

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Brenda Wright
Commercial Lines CSR

Licensed insurance agent with over 14 years experience in commercial and personal lines customer service.

Email: bwright@exchangeunderwriters.com

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Susan Kernan
Commercial Lines CSR

B.A. from Indiana University of Pennsylvania, licensed insurance agent with 20 years experience in commercial lines customer service.

Email: skernan@exchangeunderwriters.com

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Mike Hanley
Vice President, Insurance Operations

30+ years Property Casualty Insurance Experience. Well versed in Life, Health, Supplements and overall Benefit design.

Have held Titles such as Sales Manager, Branch Manager, Payroll Deduction Officer for a Publicly Traded Company and ultimately 10 years as an Agency Owner.

Email: mhanley@exchangeunderwriters.com

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Questions? Call our 24-hour Information Hotline at: 1-800-EXCHANG
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